How can I contact customer support?

You can contact our customer support team via email at support@saverpe.com or call us at 080 1234 5678 during business hours (9 am - 11 pm). We also have a live chat feature on our website for instant assistance.

Creating an account on SaverPe is simple. Click on the "Sign Up" button at the top right corner of the homepage, fill in your details, and submit the form. You will receive a confirmation email to verify your account.

Having a SaverPe account allows you to track your orders, save your favorite brands, receive exclusive offers, and earn cashback on every purchase. Additionally, it makes the checkout process faster and more convenient.

If you have forgotten your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you instructions on how to reset your password.

Yes, it is completely safe to use your credit/debit card on SaverPe. We use advanced encryption technologies to ensure your payment information is secure and protected.

You can subscribe to our newsletter by entering your email address in the subscription box located at the bottom of the homepage. You will receive updates on new brands, exclusive offers, and promotions.

How do I order a Gift Card or an E-Gift Card?

Ordering a Gift Card or an E-Gift Card through SaverPe is easy. Once you select your favorite brand, choose the card type (Gift Card, E-Gift Card, or Gift Voucher). Enter the denomination and quantity you wish to purchase, then click on the "Buy Now" button. You will be directed to the Checkout page to enter your billing and shipping details and complete your purchase by choosing a suitable payment mode.

The acceptance of Gift Cards or E-Gift Cards depends on the brand's terms and conditions. Generally, Gift Cards are accepted at all participating retail outlets of the brand. Any specific limitations or conditions will be specified in the 'Terms & Conditions' section of the respective Gift Card.

The ability to recharge a Gift Card is determined by the brand's terms and conditions. If allowed, you can recharge the Gift Card at any participating retail outlet of the brand. However, E-Gift Cards typically cannot be recharged.

Yes, Gift Cards and E-Gift Cards typically have a validity period ranging from 3 to 12 months. The specific validity period can vary depending on the brand or retailer. Be sure to check the 'Terms & Conditions' section on the product page before making your purchase.

You can order up to 10 units of Gift Cards in one purchase. On the product details page, enter the desired number of units in the quantity field. For corporate bulk orders, you can contact our sales team at corporate@saverpe.com.

Gift Card:

  • Looks similar to an ATM or debit card.
  • Can be redeemed in multiple purchases.
  • Unused funds remain on the card for future use.
  • Can be reloaded with funds at brand retail outlets.

Gift Voucher:

  • Is a classic printed paper voucher.
  • Must be used in a single purchase.
  • Unused funds are forfeited.
  • Each voucher is for single-use only.

How do I pay for a gift card?

We support different modes of payment, including credit cards, debit cards, and internet banking. Check the payment options on the "Checkout" page.

At SaverPe, you pay the price mentioned on the checkout page. There are no hidden charges or taxes. What you see is what you get.

Yes, you will receive an invoice with your order. An email regarding the sales invoice will be sent to the buyer soon after the purchase. You can use this invoice for future claims, if any.

Yes, you will receive a confirmation via email and SMS after placing an order.

For clarity on payment-related issues, feel free to contact our support team at: 080-XXXX-XXXX or write to us at support@saverpe.com. You can also chat with our customer care executive available on the website.

How is my payment information protected?

At SaverPe, we prioritize the security of your payment information. We use industry-standard encryption protocols to ensure all transactions are secure.

We adhere to strict data protection policies. Your personal information is securely stored and only used for order processing and customer support purposes.

Yes, your account information is protected with stringent security measures. We recommend keeping your login credentials confidential to ensure account safety.

How do I check the status of my order?

Every order placed on SaverPe is provided with a unique order number. Your order number will be sent via email as soon as you place the order, along with the sales invoice. Regular email updates will be sent regarding the status of your order.

For detailed assistance and verbal reports about the status of your order, our customer support executives will be waiting for your call on 080-XXXX-XXXX. Alternatively, you can send an email to support@saverpe.com or chat with our customer care executive available on the website.

Can I cancel my order?

Gift Cards/E-Gift Cards/Gift Vouchers once ordered cannot be cancelled.

If the wrong Gift Card has been delivered to you, contact us immediately to get the issue resolved. You can return the entire package (with the Gift Card intact & unused) within a period of seven days to get a replacement. Please note, we have a no-refund policy.

If you find that the delivered package has been tampered with or soiled in any way, notify us immediately. We will take necessary steps to replace the package.